Refund & Cancellation Policy

You can cancel at any time from the Pricing page in one click, or through your PayPal account. Cancellation stops future charges; you keep your plan and remaining credits until the end of the period you already paid for. We do not charge cancellation fees.

• Failed generations: credits are refunded automatically. You never pay for a version that did not complete.
• First subscription payment and credit packs: if you have used fewer than 10% of the credits purchased, you can request a full refund within 14 days of purchase. This also satisfies the 14-day withdrawal right for consumers in the EU and UK; by using credits before the 14 days end, you ask us to start providing the digital service immediately and accept that a refund will be reduced in proportion to the credits used.
• Renewals: if you forgot to cancel, contact us within 7 days of a renewal and before using any of the renewed credits and we will refund that renewal.
• Duplicate or mistaken charges, or charges caused by a problem on our side, are refunded in full.

Refunds are made to the original PayPal payment method and usually appear within 5–10 business days. Credits already consumed, and accounts terminated for breaching our Terms or Acceptable Use Policy, are not refundable except where the law requires.

Please contact us before opening a dispute with PayPal; most issues are resolved within one business day. Accounts with an open chargeback are paused until the dispute is resolved.

support@example.com — include the email address of your account and the PayPal transaction ID.